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Monthly Archives: April 2013

The week in Focus: The Boston Marathon, and Texas Fertilizer Plant, my thoughts..

April 19, 2013by Jorge

  As John F. Kennedy said during his inaugural address, on Jan, 20, 1961   My fellow Americans: ask not what your country can do for you — ask what […]

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1. United States

The Hidden Cost of Customer Service: Don’t promise what you’re not willing to do

April 15, 2013by Jorge

When your customers can compare you to your competition by just clicking, bait and switch tactics can seriously backfire. Have you recently been persuaded by an advertisement (email, web site, […]

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Business

Want to grow your business?: Make your employees happy

April 3, 2013by Jorge

Employees are the engine of a business. If you don’t properly oil it and fuel it, you are not going to be successful. In today’s challenging economic times from the […]

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Business

How to succeed on Business: It’s not what you say, but what others hear.

April 2, 2013by Jorge

It’s the classical tale of foot in mouth disease.. It is interesting to see that after many years of hearing something, sometimes all you need is for someone else to […]

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Business

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